www.berkshirewalkers.com and www.berkshirewalkers.org.uk

Satisfaction Survey

We would be very grateful if you could participate in our survey about your expectations and experience of our group. The survey is open to both current members and prospective members of our group.

Background

Our group was originally formed in February 2000 to provide a walking group for people in their 20s and 30s who might not want to walk with the older walkers that formed the majority of the RA membership at that time. Some of our members who joined when they were still in their 30s are now in their 40s and still walk with our group so in effect we now have a group for people in their 20s, 30s and 40s.

The group has now been running for ten years and we would like to know whether we are still meeting the needs of those who the group is intended for. This survey seeks to gauge the opinion of the current Berkshire Walkers members and the opinions of those who are considering joining our group. If you fall into either of these categories then your participation in this survey will be gratefully received.

The Survey

Please enter your Ramblers Association membership number in the box below or enter "non member" if you do not belong to the Berkshire Walkers. Your membership number will only be used to determine whether you are a member of the Berkshire Walkers and to check that you haven't submitted the questionnaire more than once*.
It will not be used to identify who you are. The survey is anonymous.

Membership Number:

*The software used to compile the results is able to distinguish joint membership numbers so both members can participate in the survey.

Please indicate which age group you belong to by ticking one of the boxes below. (This will help us to interpret your answers to the questions that follow.)

I am between 20 and 29 years of age	I am between 30 and 39 years of age
I am between 40 and 49 years of age	I would rather not state my age group

Please indicate your gender by clicking the disc to the left of the appropriate statement below. (This may help us to interpret your answers to the questions that follow.)

I am male.

I am female.

I would rather not state my gender.

Q1: Were you made welcome when you attended your first walk with us?

Yes I was.

No I wasn't.

I'm not sure.

If you would like to tell us more about your first experience of us and/or suggest way we can improve things for future first-timers, please do so in the box below:

Q2: Do you think that the variety of walks we have in our walks programme cover the types of walks (distance, difficulty, location, etc.) that suite your needs?

Yes I do.

No I don't.

I'm not sure.

If you would like to tell us what you think of the variety of walks we offer and/or suggest what types of walks we should include in future programmes, please do so in the box below:

Q3: Do you think the format of our walks (the start time, information given at the start, number of stops during the walk, inclusion of pub-stops, etc.) meets your needs?

Yes I do.

No I don't.

I'm not sure.

If you would like to tell us what you think of the format of our walks and/or suggest improvements to the format, please do so in the box below:

If you have replied to all of the questions and are ready to send the results to us, press the Submit Survey button.

If you wish to clear all of your replies and start again, press the Clear Survey button.